Walk the Walk

I attended a fireside chat today featuring Adii Pienaar, and one of his points…


Coasting

McDonald's just brought back its $1 coffee promotion, wonderfully timed to…


Target's Lacklustre Apology

I've just received an email from Target, far too late after their credit card…


The Right to Online Privacy

If you're not paying for something, you're not the customer; you're the product…


Conversion Rate: Turning Visitors Into Clients

We've already discussed how bounce rate can adversely affect your bottom line…